Shipping policy

Orders are processed within 1–3 business days after payment confirmation.

Estimated Shipping Times

• Israel: 12-22 business days

• Rest of the world: 12-30 business days

⚠️ Shipping times are estimates only and are not guaranteed. Delivery times may vary due to customs processing, carrier delays, holidays, or other factors beyond our control.

⚠️ If multiple products are ordered, they may be shipped separately and arrive at different times.

Shipping Costs

We offer free shipping.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email. Please allow up to 72 hours for tracking information to update.

Delayed or Lost Packages

If your order has not arrived within 45 business days, please contact us and we will be happy to assist in locating the package or arranging a refund or reshipment, as appropriate.

If the product does not arrive within a reasonable time, you may request a full refund or replacement.

Customs, Duties & Taxes

MagnaEar is not responsible for any customs duties, taxes, or additional fees required by local authorities.